Cookie Policy

This Cookie Policy explains how FirmFlow APP ("we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at firmflowapp.com ("Website") and use our services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

2. Why do we use cookies?

We use cookies for several reasons. Some cookies are required for technical reasons in order for our Website and Service to operate, and we refer to these as "essential" or "strictly necessary" cookies. For instance, we use cookies to track user authentication (login state) and secure sessions.

We also use non-essential technological features, such as Cloudflare Turnstile, across our public intake forms and chat assistants. Turnstile relies on specific browser signals to ensure that visitors are real human beings, thereby protecting us and the law firms we serve from spam and automated abuse.

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.

• Session Tokens: Used to maintain your logged-in session securely via Firebase Authentication.

Security and Anti-Fraud Cookies

We employ automated mechanisms to prevent abuse of the services.

• Cloudflare Turnstile: Used on our intake pages and AI chat widgets to determine if a visitor is a real person or a bot. Read more about Cloudflare's Privacy Policy here.

Analytics and Customization Cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.

4. How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. Since the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Note: Disabling cookies entirely may prevent you from logging into the FirmFlow APP dashboard or completing spam-verification challenges required to submit a lead.

5. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at privacy@firmflowapp.com.